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Privacy policy

Privacy Policy 

Last Updated: 12/14/2025 

This Privacy Policy describes how Serion Commerce Group LLC, a Kansas limited liability company doing business as Arc Forge Supply Company ("Arc Forge," "we," "us," or "our"), collects, uses, discloses, and safeguards your information when you visit or make a purchase from https://www.arcforgesupply.com (the "Site"). 

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. 

 

1. Information We Collect 

Personal Information 

When you visit the Site or place an order, we may collect the following information: 

  • Name 

  • Billing and shipping address 

  • Email address 

  • Phone number 

  • Payment information (processed securely by third-party processors) 

  • Order history and transaction details 

Automatically Collected Information 

We may automatically collect certain information about your device, including: 

  • IP address 

  • Browser type and version 

  • Time zone 

  • Device identifiers 

  • Pages viewed, referring URLs, and interaction data 

This information is collected using cookies, pixels, log files, and similar technologies. 

 

2. How We Use Your Information 

We use collected information to: 

  • Process and fulfill orders 

  • Communicate with you regarding purchases, shipping, and customer service 

  • Prevent fraud and unauthorized transactions 

  • Improve our website, products, and services 

  • Comply with legal and regulatory obligations 

 

3. Sharing Your Information 

We may share your information with trusted third parties, including: 

  • Payment processors (e.g., Shopify Payments, Stripe, PayPal) 

  • Shipping and logistics providers 

  • Manufacturing and fulfillment partners 

  • Analytics and marketing service providers 

We do not sell your personal information. 

 

4. Cookies & Tracking Technologies 

We use cookies and similar technologies to: 

  • Enable core website functionality 

  • Analyze website traffic and usage 

  • Improve marketing effectiveness 

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality. 

 

5. Behavioral Advertising 

We may use your information to provide targeted advertisements through third-party platforms such as Google, Meta (Facebook/Instagram), or similar services. 

You may opt out of targeted advertising by visiting: 

  • Google Ads Settings 

  • Facebook Ad Preferences 

 

6. Data Retention 

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. 

 

7. Data Security 

We implement commercially reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 

 

8. Your Rights 

Depending on your jurisdiction, you may have rights to: 

  • Access personal information we hold about you 

  • Request correction or deletion of your information 

  • Opt out of marketing communications 

To exercise these rights, contact us at the email below. 

 

9. Children’s Information 

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. 

 

10. International Users 

If you access the Site from outside the United States, you consent to the transfer and processing of your information in the United States. 

 

11. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to the Site. 

 

12. Contact Information 

Serion Commerce Group LLC 

Doing business as Arc Forge Supply Company 

📧 Email: info@arcforgesupply.com 

🌐 Website: https://www.arcforgesupply.com/